Refund policy

Refund Policy

Because our products are custom-made through Print on Demand, we can only accept returns in limited circumstances.

Refunds at a Glance

• Accepted: Damaged, defective, or misprinted items
• Not accepted: Size, fit, or buyer’s remorse
• Report within: 14 days of delivery
• Proof required: Order number + photos of the issue
• Resolution: Free replacement preferred; refund only if replacement is not possible

Details

What We Accept

• Returns/replacements for damaged, defective, or misprinted items only.
• No returns for size, fit, or change of mind.

How to Request a Return

• Please contact us within 14 days of receiving your order.
• Provide:
  • Your order number
  • A description of the issue
  • Photos clearly showing the problem

Approval Process

• All returns require review and approval by our team.
• If digital proofs were approved before printing, return eligibility may be limited.

Replacements & Refunds

• We will send a free replacement whenever possible.
• Refunds are only issued if a replacement cannot be provided.
• Returned items cannot be restocked or resold.

Notes

• Always review and approve digital proofs before your order goes to print.
• This policy follows consumer protection laws in our sales regions.
• For questions, contact our support team.